Business Resilience


  • Understanding and involvement in business or organisations


Understand the differences in Risks Management, Crisis Management and Business Resilience. Businesses likely to face uncertain times, it is important that people managing businesses and organisations are ready for any unexpected threats and opportunities.  There are huge lessons to be learned from recent covid pandemic and the past recessions.

The course equip you in 3 levels:

1. Risk Management:

Managing Risks happens at the operational levels that covers a five point plan, including:

a.  Risk analysis ( Anticipation),

b. Risk Avoidance ( Safeguarding),

c. Risk Contingency ( Precaution),

d. Risk Insurances ( Protection)

e. Risk Monitoring ( Evaluation).

2. Crisis & Disaster Management:

Business likely to face  unexpected or surprise that can cause a lot of problem for the businesses. Crisis management likely to happen spontaneously and be reaction to disaster that has happened.

To be get ready immediately follow the follow the 4Rs:

Read , React, Respond and Recover.

There are times that businesses or organisations face some kind of unexpected disasters.  Understand 7 major threats to your business or organisation’s survival. The Business Resilience course outlines steps to deal with the sudden and unexpected disaster and create a disaster management strategy, which  include:

a. Crisis Management Function:  Establishing a  structure, levels of authority and budget

b. Crisis Management Team: Covering Roles, Responsibilities and Resources

c. Crisis Audit: Resources, Stakeholders, Information, equipment

d. Crisis Management Planning: Goals, Strategies and Actions

3. Business Resilience:

Understand what is meant by Business Resilience. Devise an ongoing Business Resilience Strategy that encompasses 4 key Plans:

a. A Business Continuity Plan – To ensure long-term success

b. A Disaster Recovery Plan – To react to unexpected situations and bounce back immediately

c. A Value Protection Plan – To safeguard Reputation, brand image and customer loyalty

d. An Exploitation Plan – To explore opportunities arising from disaster, looking for diversification, expansion, consolidation and growth potentials

Learn how to create  Business Resilience and ensure the chances of not only surviving adverse events but to but prospering in the long run by following these simple steps:

– Keep an eye on cashflow, reduce debtors and increase creditors.

– Market Effectively: Promote and Sell Smarter

– Increase your Skills and excel in Customer Service

– Capitalise on Technology and Digital Marketing

– Stay Focused, ensure survival and continuity at all times

Who this course is for:

  • Employees, Managers, owner-managers, directors and CEOs
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